"Organizations that understand the value of the family"

1. Privacy and cookie policy

Effective date of this Privacy Notice: May 25, 2018.

  1. Who is responsible for the treatment of your data?
  2. For what purposes do we process the information?
  3. Where does it come from and what information do we process?
  4. What are cookies?
  5. What are your rights in relation to the information we process?
  6. How long will we keep the information?
  7. What is the legitimacy for the information treatment?
  8. Where do we keep your data and who has access to the information?
  9. Changes in privacy and cookie policy

 

 

“Baby Friendly Comanies” is a brand of the company La Cigüeña del baby SL.

We want to protect and respect your privacy, for which we adopt the security measures established in the legal regulations. Below, we explain how and why we collect your data. The information you provide to us is confidential, and will only be disclosed in the cases contemplated below and when a public or judicial administration requests it or is necessary in some other legally contemplated case.

By creating a user account, buying any of our products or services or completing a form, you are directly providing us with information such as your identity, your company, employee data or a means of payment. Also, by visiting our website, using our social media accounts, opening your e-mail, viewing our ads published on our digital media or on third parties from your computer, your tablet, your phone or from any other device, you are providing us in an automated way information about your browsing habits and about the devices and software you use.

  1. Who is responsible for the treatment of your data?

Corporate name: La Cigüeña del Bebe S.L. (from no won: BEBÉ DE PARÍS)

CIF: B60690443

Address: Antonio Araguas, 3 P.I. 28232 Europolis, Las Rozas, Madrid

Registration Registration: Registered in the Mercantile Registry at: Volume 27642, folio 156, sheet B119813

Telephone: (+34) 917 105 552

You can contact our privacy officer, who you can contact if you have any questions about how we treat the information, by sending an e-mail to customers@bebedeparis.com.

The policy established on this page is applicable to user data collected by PARIS BABY through:

non-digital media, such as paper forms;

digital media, such as online forms, emails,

SMS, websites, blogs owned by BEBÉ DE PARÍS, social media accounts where BEBÉ DE PARÍS is present or display of advertisements (hereinafter, digital media).

 

For the purposes of this privacy policy, users are generally those who:

They provide us with information by completing any of the available forms, through their profile on a social media account, when requesting a service, when purchasing a product or service, or when participating in the promotions we carry out, or that are used by the aforementioned digital media without having registered themselves through the established forms.

 

  1. For what purposes do we process the information?

At BEBÉ DE PARÍS we process your personal data for the following purposes:

2.1. Surfing the web and use our digital media

We process the information to allow and facilitate access and navigation to our digital media. For example, to offer you the version of the website or application that best suits the characteristics of the device you are accessing, your language, etc., as well as to provide you with the services we offer through them, such as, information about the products we sell, access specialized content and blogs or send you communications by email or SMS.

 

2.2. Managing the services you request from us

 

In these cases, we treat the information you provide us, for example, to manage the services you hire from us for employees, so that you can access specialized content and blogs, so that you can obtain the discounts we offer or participate in the promotions we carry out, as well as to resolve the questions and claims that you ask us about the services we provide through the means that are at your disposal.

 

utilizar nuestros servicios y medios digitales o al visualizar nuestros anuncios.

2.3. Improving the security and the services we offer

Other uses for which we use the information is to carry out analysis of our media use and the results of advertising actions to achieve the maintenance, improvement and effectiveness of our services and digital media that allow us to develop new functionalities, to protect the security of your data and our digital media, to detect and prevent fraud, all of this through statistical reporting based on the information you provide us and that you generate when using our digital media and services or when viewing our ads.

 

2.4. Advertising our products or services in our digital and third-party media.

The information that we treat we use to send you advertising of the products or services that we commercialize through email, SMS and other digital media that we have, both non-segmented and segmented, according to the data that we have on your profile. To carry out the segmentation, we process third-party data obtained through different sources, such as social networks, geomarketing tools or from your browsing habits through our digital or third-party means, in order to obtain more information about your socioeconomic characteristics, tastes and habits.

We also process the information mentioned in your profile to send you segmented and non-segmented advertising about our products and services through other digital media that BEBÉ DE PARÍS does not own, such as newspapers or digital magazines, specialized blogs, mobile or social media apps.

 

2.5. Complying with legal obligations and other requirements

Finally, it is also necessary for BEBÉ DE PARÍS to process your data in order to comply with our established legal obligations. For example, in the tax, data protection or information society services regulations, as well as to attend the requirements that are requested from the public authorities.

 

  1. Where does it come from and what information do we process?

The information we process to prepare your profile comes from:

3.1. Data that you have provided us directly

In these cases, the information you have provided us directly through the forms that appear in our media, digital or in paper format, information such as your name, surname, email address, postal address, company, position in the company, telephone number or your credit card or direct debit.

 

3.2. Data collected in an automated way through cookies

Likewise, we collect data in an automated way through cookies on the navigation and use you make of our website, our social network accounts, our emails or SMS, on the display of advertisements published in our digital media or in other third-party media and on the comments, opinions and interactions, such as the “like” options you make from your profile, if you had registered through a social login button or you have become a follower of our accounts in social media.

In these cases, the information we collect refers to the context data and browsing habits and use in our digital or third-party media, search queries, the display of advertisements, such as the browser version , the IP address, the sites you have visited, the e-mails opening time, the pages or sections of our website, social network accounts you have visited, where you connect from, the terminal where you have seen the ad and the time you have seen it, the place or the web page from which you access, the social network, digital newspaper or digital medium where you view the ad from, the data of your public profile of your social media accounts when you create your account in BEBÉ DE PARÍS, the comments you make on a social network about BEBÉ DE PARÍS, the time or its content.

 

3.3. Social media data

In social networks, we have access to the social profiles of the people or entities that decide to follow our social network accounts. We access the available information according to the level of privacy that each user has marked on each network, for example, if you do not make your email public to other contacts, we will not see it.

 

  1. What are cookies?

For the automated collection of the data described above, we use different techniques to capture it, such as cookies.

 

A cookie is information, file or data storage and recovery device (DARD), which is downloaded to your device when accessing our web pages, social network accounts or when receiving an e-mail. Cookies allow you to automatically store and retrieve data about your profile, the use you make of the aforementioned digital media and the equipment or device from which you access them.

There are different types of cookies, such as:

Own cookies: they are those that are sent to your device from a domain managed by BEBÉ DE PARÍS from where we provide our services and where our website or our email service is hosted.

Third-party cookies: those that are sent to your device from a computer or domain that is not managed by BEBÉ DE PARÍS, but by another entity in order to provide a service to BEBÉ DE PARÍS and, in some cases, to use themselves the information generated to provide their own services to third parties, all in accordance with a contract that we have concluded between BEBÉ DE PARÍS and that entity with the purpose, among others, of treating the information it can access in a controlled manner.

 

Session cookies: they are a type of cookies designed to collect and store data during the time you access a web page, service, e-mail or social network.

Persistent cookies: they are a type of cookie in which the data is still stored on your device and can be accessed and processed during a period defined by the entity responsible for the cookie, which can range from a few minutes to several years.

Analysis cookies: they are those that, either treated by BEBÉ DE PARÍS or by third parties, allow us to quantify and qualify the users of our websites, blogs, e-mails or social networks in which we are present to carry out the measurement and statistical analysis of the use that users make of them.

 

Advertising cookies: they are those that allow the effective management of the advertising spaces that BEBÉ DE PARÍS includes in its own digital media, in accordance with non-behavioral criteria of the users, such as the content of the web or the frequency in which ads are shown

Behavioral advertising cookies: they are those that allow the effective management of the advertising spaces that BEBÉ DE PARÍS has on its digital media, websites, blogs, apps or emails and on other third-party advertising media based on the behavior and use of the services by our users, obtained through the continuous observation of the use of the services of BEBÉ DE PARÍS or third parties, which allows developing a specific profile to display advertising based on it.

 

Cookies from social media: they are those that offer the possibility to connect to them and share content with BEBÉ DE PARÍS and other users of the networks, manage the existing advertising spaces in them and obtain information about advertising cookies: they are those that allow the management of effective form of the advertising spaces that BEBÉ DE PARÍS includes in its own digital media, in accordance with non-behavioral criteria of the users, such as the content of the web or the frequency in which the ads are displayed.

Behavioral advertising cookies: they are those that allow the effective management of the advertising spaces that BEBÉ DE PARÍS has on its digital media, websites, blogs, apps or emails and on other third-party advertising media based on the behavior and use of the services by our users, obtained through the continuous observation of the use of the services of BEBÉ DE PARÍS or third parties, which allows developing a specific profile to display advertising based on it.

Social media cookies: they are those that offer the possibility to connect to them and share content with BEBÉ DE PARÍS and other users of the networks, manage the existing advertising spaces in them and obtain information about your profile and about the use you make from our social media accounts.

 

  1. What are your rights in relation to the information we process?

5.1. In general

You have the following rights in relation to your data:

Right to know if we are treating your personal data, to access it and to ask for information about how and why we treat it and, where appropriate, request a copy.

Right to rectify and modify the data when it is not correct or inaccurate and request its deletion when it is no longer necessary for the purposes for which we collected it.

For reasons related to your particular situation, you have the right to object to the processing of your data and, where appropriate, to revoke the consent that you have given us to do so.

In certain circumstances, you have the right to request that we limit the processing of your data, in which case we will only keep them for the exercise and defense of claims, for what you give us your consent or to meet legal responsibilities.

Right to file a claim with the Spanish Data Protection Agency, as reported through its website.

The exercise and scope of your rights is regulated by the applicable regulations.

You can exercise your rights through your BEBÉ DE PARÍS account profile, requesting it from our privacy manager by sending an email to his address customers@bebedeparis.com or by post to the address Antonio Araguas, 3 P.I. 28232 Europolis, Las Rozas, Madrid.

 

5.2. Regarding social media data

If you want to control the information that we automatically obtain from social media, you can do it through the options of your profile in each of the social networks where you have an account. To do this, you must log in to the social network and manage the information  you allow the network to make public and who you allow access to from your user profile.

 

5.3. Regarding the data we obtain through cookies

If you want to control the information that we automatically obtain through cookies, you can do so through the control options of your browser or the settings of your mobile or other device with which you access our digital media. For example, you can do it from these links through the privacy options of:

Google Chrome

Mozilla Firefox

Internet explorer

Safari

Safari for IOS (iPhone and iPad)

Chrome for Android

 

  1. How long will we keep the information for?

We will keep the information as long as it is necessary for the management of the request that you make or for the provision of the service that you request and for the purposes for which it was collected, as long as you do not revoke your consent or request us to delete it.

However, when you request us to delete your data through the established means, they will be kept properly blocked without us using them, as long as some type of legal or contractual liability may be necessary for the exercise or defence of claims for which its recovery is necessary. Once this period of time has elapsed, your data will be permanently deleted.

In the cases in which we automatically obtain data through cookies, keep in mind that some may be active for years, however, you can limit their use over time by removing them from browsers or devices through the links mentioned in the section about your rights.

 

  1. What is the legitimacy for the treatment of the information?

In BEBÉ DE PARÍS we treat the information according to the cases for the fulfilment of the request that you request or to serve you the service that you request, for the fulfilment of the legitimate interest of BEBÉ DE PARÍS or for the fulfilment of legal norms or based on your consent.

 

  1. Where do we keep your data and who has access to the information?

We protect the information we collect by establishing the technical and administrative security measures indicated in the legal regulations after having carried out the corresponding risk analysis, so that the information is protected against unauthorized access, unavailability, disclosure or use.

 

Your personal information can only be accessed by our workers, who are aware of the uses for which they can use it and its limitations, the competent public and judicial authorities when they require it and as required by applicable regulations and other supplier companies to provide you with the services that you have requested from us, such as the transport companies to send you the order, the company that owns the database management tool or the management of sending emails.

With each of these companies we have entered into a confidentiality agreement through which they agree to use your data solely and exclusively for these purposes and not to use it for any other purpose, so that once the service is terminated they are obliged to delete the information they have obtained or to keep it duly blocked and protected without being able to use it, as long as it is necessary for the fulfilment of a legal obligation, for the exercise or defence of contractual claims that must be attended.

In cases where these companies are located in a country that does not offer a level of data protection similar to ours, we ensure that they comply with the necessary and equivalent security measures that we have, established in the regulations applicable laws.

Likewise, to treat the information that we obtain in an automated way about the way and use you make of our services, digital media, your devices or the advertisements that we publish in our digital media or those of third parties, we use third-party cookies, which can access this information to treat it for its own purposes. These third parties are:

 

Measuring cookies

The applications we use to obtain information on the use of our website, measure and analyze the audience are Google Analytics, Adinton, Nosto and Zopim. They can use this data to improve their own services and to offer services to other companies. You can know these other uses from the indicated links.

The information they obtain is related to the number of pages visited, the language, the social network in which our news is published, the city or region to which the IP address from which you access is assigned, the number of new users, the frequency and recidivism of visits, visit time, browser and operator or type of terminal from which the visit is made.

 

Advertising cookies

In order to advertise our products and services, we use advertising cookies using the tools provided by Criteo, Adwords and Tradetracker. They can use this data to improve their own services and to offer services to other companies. You can know these other uses from the indicated links. These cookies allow you to store information about users’ browsing through browsing sessions, presenting advertisements directly related to their interests or previous searches. They are usually cookies that come from automated buying and selling of advertising space.

 

Social cookies

On our websites there are a series of tools or applications that will allow you to interact with other applications such as:

Facebook Connect, which allows you, as long as you wish by clicking on the corresponding button, to connect and maintain your Facebook profile associated with our pages.

Google+, which allows you, as long as you consent to, by clicking on the corresponding button, to connect and maintain your Google + profile associated with our pages.

Social Plugins of Facebook, Twitter or Linkedin that allow you to make, as long as you want by clicking on the corresponding button, in comments, share or make recommendations about the news that we publish on our pages.

 

  1. Changes in privacy and cookie policy

BEBÉ DE PARÍS may unilaterally update the information established on this page after the effective date of this notice indicated at the top of the page. The updates are due to technological changes, regulations or the offer of new services that affect the privacy policy and cookies, which will be duly communicated to you.

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