1.Privacy
Privacy Effective Date of this Privacy Notice: January 15, 2021
- Who is responsible for processing your data?
- What purposes do we process the information for?
- Where does the information come from and what information do we process?
- What are cookies?
- What are your rights regarding the information we process?
- How long will we retain the information?
- What is the legal basis for processing the information?
- Where do we store your data and who has access to the information?
- Changes to the privacy and cookie policy
At BEBÉ DE PARÍS, we aim to protect and respect your privacy by adopting security measures in accordance with legal regulations. Here, we explain how and why we collect your data. The information you provide to us is confidential and will only be disclosed in the cases described below or when requested by a public or judicial authority or when required by law.
By creating a user account, purchasing any of our products or services, or completing any forms, you directly provide us with information such as your identity, address, or payment method. Additionally, when you visit our website, use our social media accounts, open your email, view our advertisements on our digital media or on third-party platforms from your computer, tablet, phone, or any other device, you automatically provide us with information about your browsing habits and the devices and software you use.
- Who is responsible for processing your data?
- Company name: Baby Friendly Companies S.L. (hereinafter, Bebé de París)
- VAT number: B60690443
- Data Protection Officer: Elena Gómez Del Pozuelo Address: Antonio Araguas, 3 P.I. Europolis 28232 Las Rozas, Madrid, Spain
- Registration: Registered in the Commercial Register at: Volume 27642, Folio 156, Sheet B119813
- Phone: (+34) 917 105 552
You can contact the Data Protection Officer by sending an email to clientes@bebedeparis.com.
The policy established on this page applies to user data collected by BEBÉ DE PARÍS through:
- Non-digital means, such as paper forms;
- Digital media, such as online forms, emails,
- SMS, websites, BEBÉ DE PARÍS-owned blogs, social media accounts where BEBÉ DE PARÍS is present, or viewing advertisements (hereinafter referred to as digital media).
For the purposes of this privacy policy, users are generally individuals who:
- Provide us with information by completing any available forms, creating an account on BEBÉ DE PARÍS through their social media profile, requesting a service, purchasing a product, or participating in our promotions;
- Or use the aforementioned digital media without having registered through the established forms.
2.What purposes do we process the information for?
At BEBÉ DE PARÍS, we process your personal data for the following purposes:
2.1. Browsing the website and using our digital media
We process the information to enable and facilitate your access and navigation of our digital media. For example, to provide you with the web page or application version that best suits your device’s characteristics, language, etc., as well as to provide you with the services we offer through them, such as information about the products we sell, access to specialized content and blogs, or sending you email or SMS communications.
2.2. Managing the services you request
In these cases, we process the information you provide us, for example, to manage the orders you place, to allow you to access specialized content and blogs, to provide you with the discounts we offer, or to participate in our promotions, as well as to resolve any issues and complaints
2.3. Improve the services we offer and security.
One of the purposes for which we use the information is to analyze the usage of our platforms and the results of advertising actions in order to maintain, improve, and enhance the effectiveness of our services and digital platforms. This allows us to develop new features, protect the security of your data and our digital platforms, and detect and prevent fraud. We do this by generating statistical reports based on the information you provide and generate when using our services and digital platforms or when viewing our advertisements.
2.4. Advertise our products on our digital platforms and third-party platforms.
We use the information we process to send you advertising about the products we sell via email, SMS, and other digital platforms we have available, both in segmented and non-segmented formats, based on the data we have about your profile. For segmentation purposes, we process third-party data obtained from various sources such as social networks, geolocation tools, or based on your browsing habits on our digital platforms or third-party platforms. This allows us to gather more information about your socioeconomic characteristics, preferences, and habits.
We also process the mentioned information from your profile to send you segmented and non-segmented advertising about our products and services through other digital platforms that are not owned by BEBÉ DE PARÍS, such as newspapers or digital magazines, specialized blogs, mobile apps, or social media.
2.5. Compliance with legal obligations and other requirements.
Finally, BEBÉ DE PARÍS is required to process your data to comply with established legal obligations, for example, tax regulations, data protection regulations, or regulations regarding information society services, as well as to respond to requests made by public authorities.
3.Where does the information come from and what information do we process?
The information we process to create your profile comes from:
3.1. Data provided directly by you.
In these cases, you directly provide us with information through the forms on our digital platforms, either online or in paper format. This information may include your name, surname, email address, postal address, phone number, or credit card details.
3.2. Data collected automatically through cookies.
We also collect data automatically through cookies, which are used to track and analyze your navigation and usage of our website, social media accounts, emails, SMS, as well as the viewing of advertisements on our digital platforms or third-party platforms. This includes information such as browser version, IP address, visited websites, opening time of emails, pages or sections of our website, visited social media accounts, location from which you connect, device used to view the advertisement, time and source of access, and the content of comments, opinions, or interactions.
3.3. Social media data.
On social media platforms, we have access to the social profiles of individuals or entities that choose to follow our social media accounts. We can access the information available based on the privacy settings each user has set on each platform. For example, if you do not make your email public to other contacts, we will not see it.
4.What are cookies?
To automatically obtain the aforementioned data, we use various techniques such as cookies.
A cookie is a data file, record, or storage and retrieval device (DARD) that is downloaded to your device when you access our web pages, social media accounts, or receive an email. Cookies allow for the automated storage and retrieval of data about your profile, your use of the mentioned digital media, and the device or equipment from which you access them.
There are different types of cookies, such as:
- First-party cookies: These are sent to your device from a domain managed by BEBÉ DE PARÍS, where we provide our services and where our website or email service is hosted.
- Third-party cookies: These are sent to your device from a device or domain that is not managed by BEBÉ DE PARÍS but by another entity, in order to provide a service to BEBÉ DE PARÍS and, in some cases, to use the generated information for their own services to third parties. This is done in accordance with a contract between BEBÉ DE PARÍS and that entity, which aims, among other things, to ensure controlled handling of the information they can access.
- Session cookies: These are a type of cookies designed to collect and store data during the time you access a web page, service, email, or social network.
- Persistent cookies: These are a type of cookies in which the data remains stored on your device and can be accessed and processed for a period defined by the entity responsible for the cookie. This period can range from minutes to several years.
- Analytics cookies: These are cookies that, when processed by BEBÉ DE PARÍS or third parties, allow us to quantify and assess the users of our websites, blogs, emails, or social networks, where we are present, to carry out statistical measurement and analysis of their usage.
- Advertising cookies: These are cookies that enable effective management of advertising spaces included by BEBÉ DE PARÍS on its own digital media, based on non-behavioral criteria of the users, such as the content of the website or the frequency of displaying ads.
- Behavioral advertising cookies: These are cookies that enable effective management of advertising spaces on BEBÉ DE PARÍS’ digital media, websites, blogs, apps, or emails, as well as on other third-party advertising platforms. This is done based on the behavior and usage of services by our users, obtained through continuous observation of the use of BEBÉ DE PARÍS’ or third-party services. It allows the development of a specific profile to display ads accordingly.
- Social media cookies: These are cookies that offer the possibility to connect to social media platforms, share content with BEBÉ DE PARÍS and other users of those platforms, manage existing advertising spaces, and obtain information about your profile and your usage of our social media accounts.
5.What are your rights regarding the information we process?
5.1. In general
You have the following rights regarding your data:
- Right to know if we are processing your personal data, to access them, and to request information about how and why we process them, and, if applicable, request a copy.
- Right to rectify and modify data when they are incorrect or inaccurate, and to request their deletion when they are no longer necessary for the purposes for which they were collected.
- For reasons related to your particular situation, you have the right to object to us processing your data and, if applicable, to revoke the consent you have given us for that purpose.
- Under certain circumstances, you have the right to request that we limit the processing of your data, in which case we will only keep them for the exercise and defense of claims, with your consent, or to comply with legal responsibilities.
- Right to file a complaint with the Spanish Data Protection Agency, as informed through its website.
The exercise and scope of your rights are regulated by applicable regulations.
You can exercise your rights through your BEBÉ DE PARÍS account profile, by requesting it from our privacy officer via an email addressed to clients@bebedeparis.com or by postal mail to the following address: Antonio Araguas, 3 P.I. Europolis 28232 Las Rozas, Madrid.
5.2. Regarding social media data
If you wish to control the information we automatically obtain from social media, you can do so through the options in your profile on each social network where you have an account. To do this, you must log in to the social network and manage, from your user profile, the information you allow the network to make public and who has access to it.
5.3. Regarding data obtained through cookies
If you wish to control the information we automatically obtain through cookies, you can do so through the control options in your browser or the settings of your mobile or other device through which you access our digital media. For example, you can do this through the privacy options of:
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari
- Safari for iOS (iPhone and iPad)
- Chrome for Android
6.How long will we keep the information?
We will keep the information for as long as necessary to manage the request you make to us or to provide the service you request, and for the purposes for which it was collected, unless you revoke your consent or request its deletion.
However, when you request the deletion of your data through the established channels, we will keep them properly blocked and will not use them, as they may be necessary for the exercise or defense of claims, or to comply with legal or contractual obligations for which their recovery may be necessary. Once this period of time has elapsed, your data will be permanently deleted.
In cases where we obtain data automatically through cookies, please note that some cookies may remain active for years. However, you can limit their use over time by deleting them from your browsers or devices using the links mentioned in the section on your rights.
7.What is the legal basis for processing the information?
At BEBÉ DE PARÍS, we process the information according to the following legal bases: for the fulfillment of the order you request from us or to provide the service you request, for the fulfillment of BEBÉ DE PARÍS’s legitimate interests, for compliance with legal regulations, or based on your consent.
8.Where do we store your data and who has access to the information?
We protect the information we collect by implementing the technical and administrative security measures specified in the legal regulations after conducting the corresponding risk analysis. This ensures that the information is safeguarded against unauthorized access, unavailability, disclosure, or unauthorized use.
Only our employees, who are aware of the purposes for which they can use your personal information and its limitations, can access your personal information. Public and judicial authorities may also have access to the information when required and mandated by applicable regulations. In addition, other service provider companies may have access to the information in order to provide you with the requested services, such as transportation companies for delivering your order, the company that owns the database management tool, or the email delivery management company.
We have entered into a confidentiality agreement with each of these companies, in which they commit to using your data solely for these purposes and not for any other purpose. Once the provision of the service is completed, they are obligated to delete the obtained information or to properly block and protect it, without using it, as long as it may be necessary to fulfill a legal obligation or to exercise or defend contractual claims.
In cases where these companies are located in countries that do not offer a level of data protection similar to ours, we ensure that they comply with the necessary and equivalent security measures to those we have in place, as established by applicable legal regulations.
Furthermore, to process the information we automatically obtain about the way you use our services, digital media, your devices, or the advertisements we publish on our own or third-party digital media, we use third-party cookies. These third parties are:
Measurement cookies:
We use applications such as Google Analytics, Adinton, Nosto, and Zopim to obtain information about the usage of our website, measure and analyze the audience. They may use this data to improve their own services and offer services to other companies. You can learn about these other uses from the provided links. The information they obtain is related to the number of page visits, language, social network where our news is published, the city or region associated with the IP address you access from, the number of new users, the frequency and recurrence of visits, the visit duration, the browser, and the operator or type of terminal used to make the visit.
Advertising cookies:
To advertise our products and services, we use advertising cookies through the tools provided by Criteo, Adwords, and Tradetracker. They may use this data to improve their own services and offer services to other companies. You can learn about these other uses from the provided links. These cookies allow storing information about user navigation during browsing sessions, presenting advertisements directly related to their interests or previous searches. These cookies usually come from companies engaged in automated buying and selling of advertising spaces.
Social cookies:
Our websites include a series of tools or applications that allow you to interact with other applications, such as:
- Facebook Connect: It allows you, if you wish, by clicking on the corresponding button, to connect and maintain your Facebook profile associated with our pages.
- Google+: It allows you, if you wish, by clicking on the corresponding button, to connect and maintain your Google+ profile associated with our pages.
- Social Plugins from Facebook, Twitter, or LinkedIn: These plugins allow you, if you wish, by clicking on the corresponding button, to comment, share, or make recommendations about the news we publish on our pages.
9.Changes in the privacy and cookies policy
BEBÉ DE PARÍS may unilaterally update the information provided on this page after the effective date indicated at the beginning of the page. The updates are made due to technological or regulatory changes or the introduction of new services that affect the privacy and cookies policy. You will be duly notified of these updates.
We remind you that you can revoke your consent at any time by clicking Here.